Products purchased directly from American Autowire*, via phone or web can be returned, unused and in original packaging.
All returns will be charged a minimum of 10% restocking fee.
To return a product:
- Call the American Autowire Sales Department at 1-800-482-9473 Mon – Fri 8am – 5pm EST to be issued a Return Authorization Number (RMA).
- Box your unused product and the original packaging
- Display your RMA on the outside of the return package
- Include a copy of the original invoice. Returns without items #3 & #4 will not be accepted.
- Ship to American Autowire:
150 Heller Place
Bellmawr, NJ 08031
ATTN: RMA #_____
- Upon receipt of your return, and verification of all required documentation, a credit will be issued to the credit card number processed with the original, minus the amount of the restocking Fee. Shipping charges are not refundable.
*If you purchased your American Autowire product through one of our dealers, please contact the dealer to make a return.